TERMS AND CONDITIONS

Deposit

A deposit of £ per person will be required when completing your booking form upon receipt of which, a booking confirmation will be issued showing the date your balance becomes due. Tours booked within beit-mirkahat.com/? days of departure will require payment in full at the time of booking.

Balance of Payment

Whenever possible communication will be carried out by email, we will send a final invoice for the balance of payment for your tour 40 days prior to departure. Late payment may result in the loss of your deposit and cancellation of your tour.

If You Cancel

All cancellations must be in writing and the following terms apply:

  • Loss of full deposit.
  • You may transfer your deposit to another tour within the tour season that you booked. In the event of you cancelling that tour, you will lose your deposit.
  • You may transfer your booking to another person. However, you will be liable for any administration costs and will be responsible for your nominee paying their monies in full.
  • After the date that the balance was due : no refund.
  • We strongly recommend you take out Holiday Cancellation Insurance.

If We Cancel

We reserve the right to cancel any tour but this would only become necessary in exceptional circumstances. Should such an event occur, we would do our best to offer you an alternative. If this were neither possible or acceptable then a full refund would be issued. North Wales Motorcycle Tours will not be held responsible for any further expense neither will they offer a refund/compensation in any of the following situations: war, riots, civil unrest, terrorism, natural disaster or any unforeseen cancellations due to industrial disputes and/or weather.

Tour Changes

Arrangements for your tour are made months in advance. It is not likely that any changes will occur. Road closures would require a change of route but this should not affect the overall experience. However, in the event of a major change, we will advise you immediately and you may then (a) continue the tour with the modified itinerary, (b) accept an alternative of the same or similar value, or (c) cancel your holiday with a full refund.

Financial Protection

In accordance with the Package Travel, Package Holiday and Package Tour Regulations 1992 and EC Directive 90/314EC all monies will be kept in trust until such times as your tour is complete.

Our Responsibilities

We accept responsibility for supplying as near as physically possible a tour package as described on our website. We are unable to control any deficiencies in services due to local conditions, maintenance, industrial dispute or weather.

Your Responsibilities

  1. To advise North Wales Motorcycle Tours of any illness, infirmity, allergies or dietary needs that may affect your touring holiday.
  2. Be a competent rider with a machine that is road legal, mechanically-sound and of a type suitable for touring.
  3. Hold a valid Certificate of Insurance covering machine, rider and pillion.
  4. Have the ability to get yourself and/or bike home in the event of a breakdown, accident or emergency.

Complaints Procedure

In the event of a complaint, in the first instance, you should make contact via the website. If you still consider that your complaint has not been properly addressed, you should put your comments in writing and send them to:

North Wales Motorcycle Tours
Heol Ffynnon Isa
Eglwysbach
Conwy
LL28 5BL